Your cart
Close Alternative Icon
Daily Dispatch Mon-Fri, Place B4 12pm AEST. Free Delivery Over $150 We Dispatch Daily Mon-Fri, Place Before 12pm AEST. Free Delivery Over $150
Close Icon

A Little Bit About Us

- - -
I’ve always loved parties! My sister and I have our birthdays exactly a week apart, we would have birthday season when we would make hats, party favours, decorations, pass the parcel and most importantly plan the cake! Like many children growing up in the 70’s & 80’s we spent hours pouring over the Australian Women’s Weekly Birthday Cake Book.  We shared a book with our cousins, whose birthdays finished months before ours. As soon as they had finished, it was our turn. We studied each page ever so intently, we would work out which cake had the most lollies, which one was the biggest, which fitted our current interests, personality or vision for our next big day. There were some cakes that were vetoed by our mother whose task it was to bring these dreams to life. The book ignited our imagination, it encouraged us to plan and made our birthdays last so much longer than just one day.  So much joy came from the dreaming and the anticipation. This is what inspired my vision for The Party Cupboard.
We want it to bring hours of entertainment as children pour through our Pinterest boards and anticipate what their next birthday might be like.  We also want to make it easier for those who are tasked with bringing these plans to life.  We want you to be able to find everything you need in one place, from plates to party favours, balloons to bags; convenience that makes the perfect day possible.
Our wish is simple; that you enjoy parties and planning as much as we do....
Enjoy! Skye x

What are your shipping rates?
Down Arrow Icon Minus Icon

The Party Cupboard offer;

FREE Standard Tracked Signature Upon Delivery Shipping for all orders over $150 within Australia.

Standard Tracked Signature upon delivery fee is $12.00

Express Tracked Signature upon delivery fee is $19.95

We ship Australia Wide

Delivery Time Frames
Down Arrow Icon Minus Icon

For the most accurate up to date delivery time frames once your parcel has been dispatched please refer to the Australia Post website here

We dispatch daily Monday to Friday if your order is placed before 12pm AEST.

Whilst we believe we are extremely efficient in dispatching orders. Its important to note we are reliant on the Australia Post Network to deliver your parcel. We do advise that you allow as much lead time as you can before your event to avoid disappointment. If your order is urgent we recommend utilising the express post service offered.

We always air on the side of caution and advise to allow 1-2 Business Days after dispatch for delivery even with the Express Post option.

We will happily provide a refund for the goods for parcels that do not arrive in time provided they meet our return guidelines found here. It's important to note that we do not refund shipping costs incurred.

Where do you ship to?
Down Arrow Icon Minus Icon

We Ship Australia Wide. We dispatch daily Monday to Friday. Place your order before 12pm AEST to take advantage of this.

Do you offer local pickup?
Down Arrow Icon Minus Icon

Absolutely, simply select the 'local pickup' option during checkout and you will be notified once your order is ready for collection. If you have any further questions regarding this; our email address is info@thepartycupboard.com.au and our phone number is (03) 62638113

Can I modify my order?
Down Arrow Icon Minus Icon

Our turnaround times are extremely quick. If we can accommodate modifications to orders prior to dispatch we will but its very important to note this is not always possible. If you wish to amend your order please contact us immediately.

Can I track my order?
Down Arrow Icon Minus Icon

You can indeed! When we dispatch your order you will receive two emails. One from us advising your parcel has been dispatched with a shipment number and one from Australia Post containing a tracking ID.

You can also use this tracking ID provided by Australia Post to track your parcel on their website. https://auspost.com.au/track/


Do you Accept Returns?
Down Arrow Icon Minus Icon

Of course, we understand that circumstances change or the product may not be how you imagined. 'Change of mind' returns will be accepted within 14 days from receipt of your goods.

Please refer to our Returns Policy for further information regarding returns.

Are the products on your website in stock?
Down Arrow Icon Minus Icon

Yes. At The Party Cupboard we try to ensure our stock levels are always accurate. Which means the items you purchase are ready to ship to you from our warehouse immediately.

In the unlikely event that a stock inventory error has occurred and we are out of stock of the item you purchased we will contact you immediately via phone or email to discuss your preference of a refund or substitute product.

Do you have a retail shop front?
Down Arrow Icon Minus Icon

Unfortunately we are online only and do not have a retail store. For safety reasons we cannot allow customers in the warehouse. If you have any questions regarding the products, please do not hesitate to contact us

Are you Balloons Sold Inflated?
Down Arrow Icon Minus Icon

No, sorry all our balloons and send flat packed and require inflation.

Public Holiday Closures
Down Arrow Icon Minus Icon

We are Located in Tasmania and are closed on Tassie Public Holidays.

For a full list of these dates please click here

Christmas Trading Hours
Down Arrow Icon Minus Icon

We are Closed Monday & Tuesday the 27th & 28th December and also Monday 3rd January. All other days are business as usual.